Customer Testimonials
Chekhouna provided great service. Great deal for a new vehicle. I will be back again.
My salesperson Mason King was awesome and professional. The dealership and other staff were great too.
I cannot thank Sam Leman Chrysler Jeep in Bloomington for their above and beyond service. Salesman Travis was very professional, and not pushy. For him to go above and beyond and have my dream vehicle transferred from the Peoria location to Bloomington meant so much. He answered all the questions my husband and I had regarding making a purchase, and what options we had. From the moment we walked in it was a very welcoming environment and didn't feel like we were getting swarmed by hungry sharks. In addition to Travis providing top-notch service, Tim and Anthony were great ...
This review is for Murdock McLeod: I really can't say enough about this young man: professional; enthusiastic; highly informed about the vehicle(s) he sells to the public; extremely friendly even in cold weather; really fantastic at multi-tasking customers (though, I know it was really frustrating at times); leads you to a logical path instead of just giving personal bias; very apologetic for the wait time, though this is just the way it is with a busy establishment; informative and helpful to the very end of the transaction. And hey; I just saw the orange fresh pad he tucked ...
About a year ago I purchased a 2021 Wrangler from Doc. I was very happy with his service and professionalism. Just recently I went to my local Jeep dealership to inquire about upgrading my headlights to LED. Initially I was blown off and had to track someone down for answers. I was told they couldn't do it and was told that no one has ever inquired about such an upgrade. I decided to reach out to Doc and he went above and beyond to get me the answers I needed! He hooked me up with Erica from parts and she ...
Jen Olsen did a great job helping my daughter pick out her first car! She was excellent on her customer service and helped us get a service contract also with Sam Leman for the car!!
Jen was great to work with, very caring and I felt like she understood what I was wanting and needing in a newer, safer vehicle. Jen & Tim in finance helped make my car buying experience a great one!
Dylan was great to work with. He was informative and charismatic. He was very helpful in finding what I wanted!
Jen was fast and friendly and very patient I’d recommend her to all my friends and family
Sara Studer was great to work with. She helped us find exactly what we wanted in a new car and guided us through the process. Murdock McLeod stepped in and got us set up with the new technological features. He took the time to explain the more complicated features.
Very nice, welcomed you with open arms and helped out as much as she could with trying to get me a car.
Jen Olsen was a great help in finding my girlfriend a car. She was very professional and extremely nice.
Everyone here was great! Very friendly, patient and worked through dealing with a teenage first time car buyer. Thanks Jen and Anthony!
Such a great experience. Don was absolutely fantastic to work with. He made the buying experience so easy and painless. He is very down to earth and not the slightest bit of pushy. He really takes time to talk to you and figure out your want/needs. Will definitely recommend to anyone!
the sales manager anthony krizman is why me and my friends go back to sam leman, you have the most humble, caring and professional sales manager ive ever met. Don from sales did a wonderful job showing me and eventually taking care of us when we bought our vehicle. These folks deserve recognition
Don and Anthony got me in a super nice truck. They are a pleasure to deal with. Made buying a truck way less stressful and went above and beyond what other dealers do. I highly recommend going in to see Don or Anthony.!
What a great experience - buying a car is not always enjoyable but Sara Studer made getting us in the right Jeep - FUN! I knew from the first phone call I had with her that she understood (listened to) what we needed and made it happen. Because of Sara's expertise we were in the right Jeep in less than 24 hours! The staff supporting her were equally as nice and helpful!! Well done Sam Leman!!!
Very happy with our car buying experience with Sara Studer! She was fun, knowledgeable and helpful in our wants and needs. We got a great deal on a dream car!
Jen was very responsive to my e-mail and had everything read to go when I arrived to purchase my new vehicle. Everyone was kind and made the entire process go smoothly
I had a great experience with this dealership. They were responsive and helped me get the exact car I was looking for. Jen was great and even had someone pick me up in Champaign when the car came in. The service has been amazing. It couldn’t have been better. Thank you!
Very very nice people especially Don Twedell by far their best sales person. Had a little issue with the used car we bought but the dealership and Don handled the issue very well. I would definitely recommend them if you’re looking for another car I know this is the first place I will start in the future
Thank you to Travis Barnes for all of your help in finding my new truck !
Jen Olsen help me a lot , to find the perfect car for me, and all the team was great, I really recommend this dealership.
This is the best dealership! Everyone is so nice and they don’t mess around. They were able to get me the best deal for my trade and I’m loving my new ride!
Travis and Anthony were great to work with and helped me get out of my old truck and into my new wrangler going above and beyond for me .
Carson Hardy is great salesman to work with. I would highly recommend him to anybody.
Carson Hardy, Sales Representative, is a class act. He is professional, respectful, customer focused, and he sets a high standard of excellence. I arrived on Saturday afternoon after service had closed and the only person I saw was Carson who was just leaving for the day. I needed to raise air pressure in all four tires of my Chrysler Van. He treated me like a valued client and serviced my tires. Thank you, Mark B
Coty Johnson helped me with buying my first car from a dealership and it was a very pleasant experience! Definitely recommend Sam Leman!
Sam Leman Chrysler Dodge Jeep Ram did a great job as always. We have worked with Coty and Manny on a couple of Jeeps and they did an outstanding job!!
First time dealing with Sam Lemann was a great experience. I would recommend Cody Johnson to anyone.
One of the best buying experiences I have ever had! I worked with Kyle and Manny. It was a very easy and smooth process. Kyle ever came in on his day off to help me out. If you are looking for a vehicle you need to go see the amazing staff here at Sam Leman. Thank you so much!
A BIG THANK YOU TO Travis Barnes, Matt Moore, and Tim in financing. In the past few years my family and myself have purchased several vehicles at Sam Leman and each time I have been treated with exceptional care. I keep coming back for the friendly faces, free car washes, and superior service!!!!
This was my first time buying from Sam Leman Chrysler Jeep Dodge Ram in Bloomington, and I'll definitely shop here again the next time I'm looking to buy a vehicle. I worked with Coty Johnson on purchasing a new Jeep Grand Cherokee and he was very helpful as I looked at a number of new and used vehicles before deciding on one. Manny Bailey was also very helpful. It was an enjoyable experience and I highly recommend this dealership.
I had a great experience working with Coty Johnson on my new Ram 1500 Midnight Edition truck! He represented the Sam Leman Team at a high level. Yes, I love my new truck, but I very much appreciated the prompt communications and knowledge Coty provided me. I highly recommend your next purchase with Sam Leman Chrysler Jeep Dodge!
Coty was amazing ! I couldn't be more happier with the experience. Drove from TX, and did a flawless transaction. Manny was exceptional as well in accomodating and sending a car out to Chicago, a 4 hour trip back and forth!
Salesman was great to work with. Manager made everything move along very quickly. Enjoyable experience.
We have purchased ALL of our vehicles from this dealer. 3 Jeep Wranglers (2 Rubicons, both brand new), 1 Jeep Compass, a Dodge Caliber, a Mini Cooper, and most recently a gently used 2019 Toyota Tacoma pickup truck. We worked with Suzie Williams who was absolutely amazing from the first phone call. She NEVER gave us a hard sell. She was truly interested in having us find the right vehicle for our needs and budget. We met in person and made several test drives over several days. There was no rush. By the time we were done with things my wife and I felt ...
I had a wonderful experience with this dealership. Others sold vehicles out from under me while i was on my way to test drive. The Sam Laman Dealership and specifically Doc McLeod were professional, friendly and very informative. Doc was incredible during this process going over the vehicle with me while i was in transit (I live over an hour away). He also communicated withy sister to help me gather information (this was very helpful as I work a lot and have very little time to spare). Doc followed up with me after the purchase of the vehicle to ensure ...
Travis Barnes was great to work, He Made things very quick and easy for me to get my new truck.
Chekhouna Thiam is a person with a lot of integrity. we meet outside of his business. His vehicle door got caught by the wind causeding a very noticeable dent in my wife’s new car. to frame this correctly had he not said anything I would not have noticed this until I got home as it was dark outside. he waited for us to return to the car and explained what happened. and offered to pay for the repair. I really appreciate the honesty. though I did not purchase a car from him or his dealership I feel that he ...
Travis and Will made things very easy for my daughter when we purchased her new van. I would highly recommend this dealership! We will be back!
Been with SL of Bloomington since 2004. Just picked up my 5th Wrangler from them yesterday! Suzi Williams and Manny Bailey had me in and out in 2 hours with amazing customer service as always! Thanks!
Drove up from Mississippi to work with Kyle and buy my truck. It was hassle free and I got everything done over the phone before making the trip up. It was a smooth process and I would recommend anyone to Sam Leman.
They made it very easy to get my new Jeep after my accident . Travis was great to work with and made things easy.
This is our 3rd vehicle my wife and I have bought from Travis. He made everything very quick and easy and even offered to drive some stuff out to me I left in my truck.
Murdock "Doc" truly gave us an awesome experience. Very attentive, quick response and great customer service!
I just purchased the car of my dreams thanks to Suzi Williams! She was helpful and knowledgeable, and really went above and beyond my expectations. I highly recommend working with her when purchasing your next vehicle!
I would definitely recommend Travis at Sam Leman‘s he helped me find my dream hunting truck.
Chekhouna Thiam sales representative was great to work with. He continued to reach out to me and follow up why the deal was being made. He also reached out to me after the deal was complete to see how I liked the vehicle. . Thank you, Chekhouna.
This dealership and Chekhouna were very courteous and helpful during and after the purchase of our new vehicle. They went out their way to ensure we had a pleasant experience. Great professional and personable business!!
Chekhouna Thiam Great service! We figured out some numbers and we worked with each other and got where I wanted to be. Great person to work with when your ready to buy your next vehicle! Thanks!
I had Travis Barnes help pick out the perfect Vehicle for me. I told him what I was looking for and he got me right into. Excellent service from him and everyone else, I would highly recommend them to anyone needing a car
The salesman were extremely helpful with getting me into the vehicle I wanted. I appreciate all their help and dedication to their customers.
I had the pleasure of working with Travis Barnes to purchase my Jeep. He was personable and he made the process as simple as possible. I appreciated that he kept me aware of each step of the process and was informative during the purchase and followed up with me as well.
Working with Suzi Williams to get my Jeep Cherokee was great as she is very pleasant and knowledgeable! She really knows her cars! Great job!
Suzie Williams always makes car buying enjoyable! This time was even better with the ability to do a lot of the paperwork on-line and in advance of my visit! Suzie makes sure you enjoy the experience, that your needs are met & that you are satisfied! She is never pushy, she just makes sure you will love your purchase! Once you work with Suzie, you will go back for all your car buying needs, trust me!
Suzi made our car buying process absolutely great from start to finish.We had a negative experience before we reached out to her, and she certainly put our mind at ease turned whole situation around to make the purchasing experience beyond great ! She is very passionate about what she does and will go above and beyond to make sure you get the best service with no hassle. She also made sure to take the time out to to explain everything in detail about our new purchase from bumper to bumper before we drove off the lot. We look forward to ...
Jen Olsen was the BEST car sales representative I have ever worked with! She was a no hassle, to the point, very personable and attentive rep! She listened to what I wanted and to what I didn’t want! She was not pushy. I can not say enough GREAT things about my car buying experience at Sam Lemans! everyone was friendly but Jen and Mo -sales mgr - were WONDERFUL! I will not hesitate to buy there again or to refer anyone to them and know they will be taken care of! THANKS JEN - YOU ROCK! And the JEEP ...
Have you ever wished for a laid back, personable, and friendly salesman? I always had also, but finally found one in Rick Cheatam. I have had the pleasure of working with Rick on more than one occasion and he always makes it worth my while. He always makes me feel as though my time is valuable and I am important. He is laid back and doesn't apply that stereotypical salesman pressure you hear about. If you have a concern he is always willing to get an answer and go above and beyond to make sure you are highly satisfied ...
Took my Ram in to have an issue looked at for road noise. I worked with Jordan in service, he was great! Was very attentive to my issue and did a test drive with me to make sure he was aware of the issue personally to provide a solution. We were able to locate the issue and get it corrected quickly and with ease. Appreciate this kind of service that was no hassle. Thanks Jordan!
I cannot say enough wonderful things about our experience at Sam Lemans Jeep Dodge Ram dealership in Bloomington. Our salesperson, Anthony "AJ" Jenkins was very knowledgeable, professional, friendly and a thorough person to work with. AJ made the entire process easy and we felt very confident in our purchase. AJ's level of customer service was outstanding! He helped us navigate through the selection process, provided all the information (and then some) that were important to us and was detailed orientated on our options. I was very impressed with his follow ups and updating us on the additional ...
My boyfriend and myself both had Rich Cheaten as our dealer! I would 100 percent recommend Rick as your salesman, he has tons of knowledge on the vehicles he's selling and truly cares for the customers needs and not the sale. He helped my boyfriend purchase his 2020 Dodge Ram, and my first ever vehicle. He had great customer service, and made me feel very comfortable. I will be utilizing his knowledge for future purchases! I also loved that it was all in house and was able to walk out that day with everything taken care of.
When I first walked into this dealership I was over whelmed by the friendly attitudes from everyone I came in contact with. Rick Cheaten made me feel very comfortable about buy this car. He made sure my three hour drive was worth it. I would recommend this dealership to others. Thank you so much Beli da Washington
Carson Hardy was my salesman and he was very helpful and knowledgeable about my purchase. Highly recommend him and Admin. staff to get in a quality vehicle!
Very helpful and responsive to all of our questions but was not pushy. It was the quickest closing process of any car I have ever bought!
Very patient with a first time used car decision. Financing was a hurdle that they helped with too. Helps to research on line and they had everything posted correctly with a free car fax too. Very low pressure with the add on’s they were required to offer. Made for a more relaxed experience.
Suzi was an excellent sales representative a complete joy to work with! She helped us find our forever travel truck 1500 Ram Rebel. So helpful and responsive to all our questions. She went above and beyond to help us with our trade in.
I purchased my Jeep almost a year and Murdock helped me throughout the year with follow ups and checkups, thank you so much and I’ll be back soon for another purchased.
Suzi is a very good salesperson and that is why we returned to her when we were ready to trade Jeeps. Highly recommend her. Tim was also very nice to work with to complete the paper work.
Very good experience in purchasing a 2020 Jeep Wrangler Unlimited. Just Schultz was very accommodating and pleasant to work with. Was able to wrap up a deal within a few hours without a lot of red tape.
I had talked to Hamilton on the phone. I’m about 45 minutes from Bloomington. I got there 15 minutes before closing on a Saturday. Hamilton brought up the vehicle I called about. We went for a test drive and I wasn’t rushed at all. What I appreciated most about Hamilton was he eagerly listened to what I wanted. I was considering a Jeep Grand Cherokee Overland. AJ and Tyler worked their magic to get my financing approved! It came down to two vehicles a 2019 and 2020. I came back to the Dealership later that week. Hamilton had both vehicles waiting for ...
they worked great with me to get me in a new truck Chekhouna did a great job working with me never owned a new truck and they got me the price i needed
Chekhouna Thiam was excellent to work with. We live 3 hours away from Bloomington so he shot a detailed video of the Jeep and sent it to me. When I had questions, he went right back to the vehicle and shot additional video. He supported us through the purchase process and we left with a wonderful vehicle and a wonderful experience.
Was happy with the deal we worked out on a 2020 Ram pickup. Mr. Murdock was pleasant and professional to work with. Hope when its time to service the vehicle I will be writing another good review for that department.
Working with the Sam Leman dealership on the last day of December 2019, we worked out a good deal on my new 2019 Ram 2500 Diesel. I’m very happy with the truck, as it’s exceeded my expectations. Thanks again Murdock, you’re a very good salesman, and I was impressed with the whole purchasing experience.
Our daughter speaks of having had one great car buying experience. Sadly, we had not had that experience until we met Suzi Williams! Awesome sales rep!!
Today my husband Colby and I bought a truck from Merdock. He was very nice and very relatable. He explained everything well and we felt comfortable. We love our new truck!
It was very good. Murdock was GREAT to work with and very helpful. The whole group of people there was vey good and helpful. If they had a car I wanted I would go back and deal with Murdock.
I purchased a new 2019 ram 2500 from Murdoch McLeod great guy and salesman. 2nd vehicle iv purchased from Sam Leman and will be going back for my wife's next vehicle and dealing with Murdoch again.
I was totally happy with the response and professionalism buy the entire staff and the willingness to work out the small or big details on getting into the vehicle your looking for and cost factors. I would definitely come back as I drove 3.5 hours one way. Thanks again to the entire staff. Thanks to Sue whom was with me from start to finish.
I purchased a 2019 gmc acadia with Chekauna Thiam. I had a great experience being the first time I have done business with Sam Leman dealership. He was awesome and would highly recommend him as your sales person.
Great deal on a barely used vehicle! Murdock was easy to work with and quick to get answers to any questions I had. I’ll definitely be coming back when it comes time to purchase my next vehicl!!
Had an awesome experience at the Jeep Sam Leman Bloomington, Illinois location. I knew what I wanted when walking through the door and they assisted me in making sure I didn’t leave until I got it! Murdock was a great sales rep who was very patient, kind and attentive. See him for your next vehicle purchase 👍🏽 ~Megan H.D.
Suzi Williams is an exceptional sales team member. She refused to let my wife and I leave without securing a needed vehicle. I would recommend her to anyone looking for new or used car in the state. She is compassionate and never uses high pressure techniques. Randy and Michelle Fletcher
I havent shopped for a vehicle through a dealership for many years. Like many of us, I have had several horrible experiences dealing with high pressure or dishonest salespeople from similarly or worse dealerships. I had a lot of success dealing privately, which carries its own challenges and risks, but recently my family had several vehicle issues seemingly endlessly and I ended up unable to find a vehicle that met our needs or that I could trust purchasing to get the reliability and quality that I wanted. I searched all day long through the FB Marketplace and through the leads ...
Bought a new 2020 ram and a new wrangler from them within 3 weeks and had great service from sales to trade in and financing. Highly recommended
Just bought my first Jeep ever. Was the best buying experience I've ever had. Curt and Manny were so informative and transparent and talked with me as a friend, not a sales potential. Even after the buy Manny bundled several things to allow me to upgrade things. Curt was willing to do whatever was needed to make things as easy for me as possible...gave me rides back home after I dropped the Jeep off for upgrades, etc. Got a fair trade in price too. I've bought many vehicles over the years but I've never met two ...
Our decision to deal a trade was simple. We were fortunate to deal with Suzi Williams for the 2nd time in 5 years. The first was a deal for my husband. This deal was to replace a 2004 Ford Focus that had 219,700 miles on it. For a 2014 Jeep Cherokee Sport with less than 40,000 miles. Suzi made it eady to trade.
Had a great experience with this dealership my Sales person was Lonnie Gibson. He made the process of getting my car smooth quick and painless. Great deals, great people I would definitely recommend others to come here.
I had a great experience with the purchase of my new Jeep Compass. My sales person was Suzi Williams. It was a no pressure environment! We test drove a handfull of vehicles. I found one I liked online and she was able to find it at her location with the price being matched to what I had found. I am incredibly happy that I stayed a Jeep girl :)I would recommend her and the team at Sam Leman of Bloomington anytime!!
Our experience was great from our sales rep, to the sales manager, and the business manager. I really appreciated Drew's patience and continual searches for the right vehicle for us. These employees provided remarkable customer service and were professional with every interaction. I
Our sales person Suzi Williams was well informed super nice worked us a great deal on 2009 Jeep Wrangler Sahara we would recommend here to our friends
This dealership was amazing from the start, I was able to test drive the Jeep I was interested in for a day. They had it ready to go when I got there and purchasing it the next day was very easy! Rick did a great job of making the process easy and he has checked in after the purchase! This dealership was great from start to finish, they have great employees and an awesome GM. I am very happy with my Jeep!
My experience here was great! Rick and Josha went above and beyond getting me into my fabulous Jeep Wrangler. I told them right from the start what I wanted and if they weren’t gonna work with me then it wasn’t gonna work. But they did just that! They got me everything and more! The process was pretty easy and quick! Thanks again for a great experience! The girls and I will be back in the future!!
My wife was in town and the car was acting up. It was a Saturday two hours before the service department closes and after a call to the service advisor Kyler, he said to stop in and they would look at it. As a customer who has stopped into the adjacent BMW dealer over the years, and whose service department was closed, I wasn't sure what would happen. After some diagnosis, the matter was handled and wife sent on her way. This reassured me as I was quite a distance away and wasn't available to help. Thanks for ...
Seth worked with me and got me the best deal possible . I will definitely be buying my next car from Sam lemans auto stores and Seth!